Below FAQ are some common concerns of our clients before purchasing.
If you have other questions, please just send it to firstname.lastname@example.org.
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you in 12 hours!
You may return the product you don’t like in 30 days upon receiving. Please contact us before returning the product. Otherwise, we cannot initiate the return process.
Warehouse Address: Insigne Art Design Daimon US 3565 MCCALL PL SUIT 204A, Atlanta,30340-2801 GA
Insigne glass wall arts are prepared by applying direct UV printing to glasses with increased strength by applying the temper process. Insigne glass wall arts are much safer than standard wall art products thanks to its special hanging apparatus design. Properly installed insigne glass wall arts are not likely to fall off the wall in an earthquake or when you accidentally hit the printing.
Since Insigne glass wall arts are tempered, they are much more durable than normal glasses. In addition, our glass wall arts delivered in a specially protected box with corner protection apparatus. Despite all this, if the product you purchased is damaged in the cargo, we immediately replace it with a new one without tiring you out with the processes. If there is any damage on product box while you are receiving your product, please refuse accepting it and contact us immediately. Otherwise any defection claim because of transport can not be accepted.
All images that you share with us via e-mail are stored on our own servers for 1 month against the possibility of reprinting (due to reasons such as damage to the product during shipping, faulty production, etc.) and will be permanently deleted at the end of this period.
Your images are never used for other purposes and are not shared with 3rd parties.
We have an installation video to show how to hang your wall art. You can watch the video below:
We do send you the hanging apparatuses. Yet, we do not send screws, dowels and screwdriver. We recommend you to use the right screws and dowels according to your wall type.
We produce custom sized wall art only for wholesales. Please contact us via email@example.com for your inquiries.